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Return Policy

Return Policy for ChargeFlex Pro

Introduction: Welcome to ChargeFlex Pro. This Return Policy outlines the procedures and policies regarding returns for products purchased through our website chargeflexpro.com. By placing an order with us, you agree to adhere to the terms outlined in this Return Policy.

Eligibility for Returns:

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Returns must be initiated within 30 days of the purchase date.

Return Process:

  1. Contact Customer Support: Before returning any item, please contact our customer support team at [insert contact email or phone number] to obtain a return authorization.
  2. Pack the Item: Securely pack the item in its original packaging, along with any accessories or documentation that came with it.
  3. Ship the Item: Ship the item to the address provided by our customer support team. You are responsible for the cost of return shipping.
  4. Inspection and Refund: Once we receive your returned item, we will inspect it to ensure it meets the return eligibility criteria. If approved, a refund will be processed to the original method of payment, excluding shipping costs.

Refund Policy:

  • Refunds will be issued for the purchase price of the returned item, excluding any shipping costs.
  • Please allow 3-5 business days for the refund to be processed and reflected in your account.

Exchanges:

  • We do not offer exchanges at this time. If you would like to exchange an item for a different one, please initiate a return for the original item and place a new order for the desired item.

Contact Information:

  • If you have any questions or concerns regarding returns, please contact our customer support team at contact@chargeflexpro.com.
  • Our customer support team is available to assist you with any return-related inquiries or issues.

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